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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key Responsibilities:Provide...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key Responsibilities:Provide...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key Responsibilities:Provide...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with any questions or concerns.Key...
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Box Office Representative
4 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with any questions or concerns.Key...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a reliable and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional service to our patrons, processing ticket orders, and assisting with daily operations.Key...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with any questions or concerns.Key...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeThe Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with any questions or concerns.Key...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional service to our patrons, processing ticket orders, and assisting with daily box office operations.Key...
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Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional service to our patrons, processing ticket orders, and assisting with daily box office operations.Key...
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Senior Membership Services Representative
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Senior Membership Services Representative
1 month ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeSenior Membership Services RepresentativeJoin the Shaw Festival Theatre team as a Senior Membership Services Representative and play a key role in generating revenue through donor-centric conversations. As a member of our Development team, you will be responsible for communicating our Case for Support to renew donor memberships, return lapsed members, and...
Box Office Representative
2 months ago
Job Summary:
The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.
Key Responsibilities:
- Provide professional, friendly, and informative service to customers via phone, in-person, and mail.
- Process ticket orders efficiently and accurately, ensuring a hassle-free experience for patrons.
- Assist fellow employees and patrons with any questions or concerns, demonstrating excellent communication and interpersonal skills.
- Participate in sales activities, including add-on and incentive programs, to meet The Shaw's ticketing, ancillary, and Membership goals.
- Assist patrons to ensure a win-win situation, providing solutions to their queries and concerns.
- Assist with outbound sales, marketing, and informational calls to patrons, promoting The Shaw's shows and services.
- Contribute to the daily operations of the Box Office, performing additional duties as assigned.
Requirements:
To be successful in this role, you must be reliable, have excellent communication and interpersonal skills, be able to work and problem-solve independently, and work within the departmental values of communication, respect, adaptability, and unity.
What We Offer:
The Shaw Festival Theatre is an equal opportunity employer committed to a barrier-free recruitment and selection process. We encourage and invite applications from applicants who identify as Indigenous, Black or as persons of colour (IBPOC), the LGBTQ2+ communities, and those identifying as gender fluid. In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process.
We acknowledge and honour the land upon which we gather as the historic and traditional territory of First Nations peoples, recognizing the Neutral Nation, the Mississauga, and the Haudenosaunee for their stewardship of these lands over millennia.
