Senior Membership Services Representative
2 days ago
Join the Shaw Festival Theatre team as a Senior Membership Services Representative and play a key role in generating revenue through donor-centric conversations. As a member of our Development team, you will be responsible for communicating our Case for Support to renew donor memberships, return lapsed members, and acquire new donors.
Key Responsibilities:- Solicit charitable donations through outbound phone calls, electronic communication, and in-person interactions.
- Maintain exceptional customer service standards, demonstrating strong communication skills, patience, and professionalism.
- Develop a deep understanding of the arts and arts-based philanthropy, as well as a passion for theatre and support of artists and arts workers.
- Share knowledge about the Shaw Festival, playbill, and plays to build rapport and advance relationships between the Shaw and patrons and members.
- Achieve weekly metric targets in support of Membership's fundraising and personal goals.
- Utilize Tessitura to track contacts, coordinate follow-up actions, document feedback, and process donations.
- Maintain patron portfolios and member accounts.
- Act as the primary point of contact for Membership services on weekdays, some evenings, and weekends, including problem-solving for donors.
- Be a resource for Audience Services and Box Office regarding Membership issues and needs.
- Lead and assist in Membership events, including hosting Post-Show chats and other select Shaw events in support of revenue targets and patron interaction goals.
We are committed to creating a diverse and inclusive work environment and welcome applications from candidates who identify as Indigenous, Black or as persons of colour (IBPOC), the LGBTQ2+ communities, and those identifying as gender fluid. We are an equal opportunity employer and are committed to a barrier-free recruitment and selection process.
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Senior Membership Services Representative
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in generating revenue through donor-centric conversations and membership fundraising appeals.Key ResponsibilitiesSolicit charitable donations...
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Senior Membership Services Representative
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in generating revenue through donor-centric conversations and membership fundraising appeals.Key ResponsibilitiesSolicit charitable donations...
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Senior Membership Services Representative
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will play a critical role in generating revenue through donor-centric conversations and building strong relationships with our patrons.Key ResponsibilitiesSolicit...
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Senior Membership Services Representative
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will play a critical role in generating revenue through donor-centric conversations and building strong relationships with our patrons.Key ResponsibilitiesSolicit...
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Senior Membership Services Representative
2 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Senior Membership Services Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will play a critical role in generating revenue through donor-centric conversations and building strong relationships with our patrons.Key ResponsibilitiesSolicit...
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Assistant Manager, Membership Services
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Assistant Manager, Membership Services
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Membership Services Assistant Manager
2 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Membership Services Assistant Manager
2 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Assistant Manager, Membership Services
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Assistant Manager, Membership Services
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Assistant Manager, Membership Services
2 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Box Office Representative
2 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key...
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Box Office Representative
2 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key...
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Box Office Representative
11 hours ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key...
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Box Office Representative
14 hours ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key...
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Sales and Service Representative
1 week ago
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Sales and Service Representative
1 week ago
Niagara-on-the-Lake, Ontario, Canada Arterra Wines Canada Full timeJob Overview:Arterra Wines Canada is a leading producer and marketer of award-winning wines. As a Winery Associate, you will provide exceptional customer service and contribute to the success of our business by delivering outstanding hospitality experiences to visitors.Key Responsibilities:Assist customers with wine tastings and purchasesConduct engaging and...
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Customer Service Representative
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Niagara-on-the-Lake, Ontario, Canada Closets by Design Niagara Full timeJob SummaryClosets by Design Niagara is seeking a highly motivated and organized individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to and direct incoming customer inquiries in a friendly and...
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Customer Service Representative
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Niagara-on-the-Lake, Ontario, Canada Closets by Design Niagara Full timeJob SummaryClosets by Design Niagara is seeking a highly motivated and organized individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to and direct incoming customer inquiries in a friendly and...
