Retail Operations Supervisor

4 weeks ago

Brossard, Quebec, Canada VENTE AU DÉTAIL BESTSELLER CANADA INC. Full time
Position Overview

As a Retail Operations Supervisor at VENTE AU DÉTAIL BESTSELLER CANADA INC., you will play a crucial role in overseeing daily store activities and ensuring a high standard of customer service.

Qualifications
  • Education: Completion of a college, CEGEP, or equivalent non-university diploma program lasting 1 to 2 years.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within the retail sector.
Work Environment

This position is set within a dynamic retail business, requiring the ability to thrive in a fast-paced atmosphere.

Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Authorize product returns and manage customer inquiries.
  • Create and maintain employee work schedules.
  • Drive merchandise sales and enhance customer engagement.
  • Compile reports on sales performance, inventory management, and staffing issues.
  • Address and resolve customer complaints and supply chain challenges.
  • Maintain organized inventory and oversee stock levels.
  • Supervise and coordinate team activities to ensure efficiency.
  • Conduct regular performance evaluations for team members.
Supervisory Scope

You will oversee a team of 5-10 retail sales associates and clerks.

Specialization Area

Your focus will be on managing retail store operations.

Safety and Security

A criminal record check is required for this position.

Work Conditions
  • Ability to work under pressure in a fast-paced environment.
  • Attention to detail is essential.
  • Must be able to stand for extended periods.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Organized, reliable, and a dependable team player.
  • Demonstrated initiative and ability to multitask.
Health and Financial Benefits
  • Comprehensive health care plan including dental and vision care.
  • Performance-based bonuses.
Work Schedule

This is a permanent position requiring a commitment of 40 hours per week.

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