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Retail Operations Supervisor

3 months ago

Brossard, Quebec, Canada VENTE AU DÉTAIL BESTSELLER CANADA INC. Full time
Position Overview

As a Retail Operations Supervisor at VENTE AU DÉTAIL BESTSELLER CANADA INC., you will play a pivotal role in overseeing daily store activities and ensuring a high standard of customer service.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
Work Environment

This position is situated within a retail business setting, requiring a dynamic approach to management.

Key Responsibilities
  • Delegate tasks to sales personnel.
  • Recruit, train, and facilitate staff development.
  • Authorize product returns.
  • Create and manage employee work schedules.
  • Engage in merchandise sales.
  • Compile reports regarding sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain and organize stock inventory.
  • Supervise and coordinate team activities.
  • Conduct performance evaluations for team members.
Supervisory Scope

You will oversee a team of 5-10 employees, including retail sales associates and clerks.

Specialization Area

Your focus will be on retail store management.

Safety and Security

A criminal record check is a prerequisite for this role.

Work Conditions
  • Fast-paced work environment.
  • Ability to perform under pressure.
  • Attention to detail is crucial.
  • Extended periods of standing are required.
Personal Attributes
  • Strong client focus.
  • Effective interpersonal communication skills.
  • Excellent verbal communication abilities.
  • Adaptability and flexibility.
  • Organizational skills.
  • Dependability and reliability.
  • Team-oriented mindset.
  • Proactive initiative.
  • Capability to manage multiple tasks simultaneously.
Screening Questions
  • Are you legally authorized to work in Canada?
  • Do you possess prior experience in this field?
Experience Requirements

A minimum of 1 year to less than 2 years of relevant experience is required.

Benefits
  • Comprehensive dental plan.
  • Health care coverage.
  • Vision care benefits.
  • Potential for performance bonuses.
Employment Details
  • Permanent position.
  • Work language: French.
  • Standard working hours: 40 hours per week.