Late Night Pizza Team Lead

2 weeks ago

Toronto, Ontario, Canada Late Night Pizza Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Late Night Pizza. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Operations Management
    • Develop and implement effective methods to meet work schedules and ensure seamless service delivery.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality standards are met.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Staff Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring optimal stock levels and minimizing waste.
    • Hire and manage food service staff, providing guidance and support to ensure they meet performance expectations.
  • Quality Control
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
    • Prepare and submit reports on sales, stock, and wastage, providing valuable insights for business improvement.
  • Administrative Tasks
    • Prepare and manage budgets and cost estimates, ensuring financial efficiency and effectiveness.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing a clear picture of business performance.
    Requirements
    • Education
      • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
    • Experience
      • 2-3 years of experience in a food service or related role.
    • Skills
      • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
      • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
      • Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality.
      Working Conditions
      • Fast-paced environment with a high level of pressure to meet customer demands.
      • Standing for extended periods, with regular physical activity required.
      • Ability to work in a physically demanding environment, with a focus on maintaining a safe and healthy work environment.
      Personal Suitability
      • Client-focused approach, with a commitment to delivering exceptional customer service.
      • Excellent interpersonal skills, with the ability to build strong relationships with staff and customers.
      • Team player with a strong work ethic, able to work collaboratively to achieve business objectives.

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