Food Service Supervisor

2 weeks ago

Toronto, Ontario, Canada Late Night Pizza Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Late Night Pizza. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Operations Management
    • Develop and implement efficient methods to meet work schedules and ensure seamless service delivery.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality standards are met.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Staff Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring optimal stock levels and minimizing waste.
    • Hire and manage food service staff, providing guidance and support to ensure they meet performance expectations.
  • Quality Control
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
    • Prepare and submit reports on sales, stock, and wastage, providing valuable insights for business improvement.
  • Administrative Tasks
    • Prepare and manage budgets and cost estimates, ensuring financial efficiency and effectiveness.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing a clear picture of business performance.
    Requirements
    • Education
      • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
    • Experience
      • 2-3 years of experience in a food service or restaurant management role.
    • Skills
      • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
      • Strong leadership and problem-solving skills, with the ability to adapt to fast-paced environments.
      • Attention to detail and ability to maintain accurate records.
      Work Environment
      • Fast-paced environment with high levels of customer interaction.
      • Standing for extended periods and physically demanding work.
      • Ability to work under pressure and maintain a high level of performance.
      Personal Suitability
      • Client-focused and able to provide excellent customer service.
      • Efficient interpersonal skills and ability to work effectively in a team environment.
      • Team player with a positive attitude and strong work ethic.

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