Food Service Supervisor
1 week ago
We are seeking a highly skilled Food Service Supervisor to join our team at Late Night Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
- Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
- Establish methods to meet work schedules and ensure that food and service meet quality control standards.
- Operations and Management
- Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
- Prepare and submit reports on sales, stock, repairs, and wastage.
- Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
- Customer Service
- Address customer complaints or concerns in a professional and courteous manner.
- Ensure that customer feedback is documented and used to improve service and quality.
- Team Management
- Supervise a team of 5-10 food service staff, including food service counter attendants and food preparers.
- Provide guidance and support to staff to ensure that they are meeting their responsibilities and deadlines.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience
- 2 years to less than 3 years of experience in a food service supervisory role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and ability to maintain accurate records.
- Fast-paced environment with a high volume of customers.
- Standing for extended periods and physically demanding work.
- English is the primary language of communication.
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