Customer Service Representative

7 days ago

Toronto, Ontario, Canada Downtown AutoGroup Full time

About Downtown AutoGroup

Downtown AutoGroup is a leading automotive dealership group that prides itself on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.

Your Role

We are seeking a highly skilled and customer-focused Receptionist to join our dynamic team at one of our fast-paced dealerships. As a Receptionist, you will be the welcoming face of our dealerships, playing a key role in establishing an outstanding experience for each guest from the moment they walk through the door.

Key Responsibilities

  • Manage incoming calls and assist visitors with professionalism and warmth.
  • Handle general inquiries and assist with general administrative duties.
  • Ensure smooth operations within our dealerships by maintaining an organized and friendly environment.
  • Provide exceptional customer service to both internal and external customers.
  • Manage multiple tasks efficiently and with poise, prioritizing responsibilities while paying strong attention to detail.

Requirements

  • Proven experience in a receptionist/front desk role or other customer service role.
  • Exceptional interpersonal and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong organizational skills and attention to detail.
  • Proficiency in administrative tasks and familiarity with office equipment and software.
  • Valid Ontario G Driver's License with no demerit points.

What We Offer

At Downtown AutoGroup, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You'll be part of a team that values your expertise and provides a supportive environment for professional development.

Compensation

The expected compensation range for this position is $20.00 per hour.

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