Bilingual Sales Representative

2 days ago

Toronto, Ontario, Canada Zedd Customer Solutions Full time

**Job Summary:**

Zedd Customer Solutions is seeking a highly motivated and customer-focused Bilingual Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting our products and services to new and existing customers, while providing exceptional customer service and support.

**Key Responsibilities:**

  • Make and receive telephone calls to promote products and services to customers.
  • Contact new and existing customers to understand their needs and provide tailored solutions.
  • Meet and exceed established sales and customer service goals.
  • Participate in ongoing training and development programs to stay up-to-date on products and services.
  • Provide feedback and suggestions to supervisors for program improvement.
  • Operate a computer system effectively to access customer information and complete sales transactions.
  • Assume other duties as assigned by Team Leader.

**Requirements:**

  • Bilingual English/French language proficiency.
  • Minimum 6 months experience in a customer service environment.
  • Previous sales experience in a retail or call centre environment.
  • Strong interpersonal and verbal communication skills.
  • Ability to demonstrate initiative and adapt to job changes.
  • Works harmoniously and effectively with others.
  • Demonstrates accuracy, thoroughness, and orderliness in performing work assignments.

**Education:**

  • High School diploma or equivalent is required.

**Security Requirements:**

  • Be familiar and comply with established Zedd security policies and practices.
  • Sign a written certification (user acknowledgement) that they have been trained and made aware of the security rules and regulations.

**Language:**

English (en-US)

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