Delivery Partner Operations Manager

1 week ago


Canada Palette Skills Full time
About the Role

We are seeking a highly skilled Delivery Partner Manager to join our team at Palette Skills. As a key member of our organization, you will play a critical role in supporting the successful execution of our upskilling programs.

Key Responsibilities
  • Program Support: Provide guidance and support to delivery partners to ensure they have the necessary resources and tools to deliver high-quality programs.
  • Performance Monitoring: Monitor and assess delivery partner performance to ensure program metrics are being met and align with program outcomes.
  • Relationship Building: Foster strong relationships with delivery partners, fostering open communication, trust, and collaboration.
  • Project Management: Manage projects that support the delivery partner manager team, including building strategic approaches to delivery partner program support.
  • Data Analysis: Analyze program data and share results with cross-functional teams to support and improve delivery partner outcomes.
Requirements
  • Bilingualism: Must be bilingual with strong communication skills in both French and English (verbal and written); Francophones preferred.
  • Experience: 2-5 years of experience as a Manager of Partnerships or related position.
  • Education: Experience working with or in the post-secondary education system.
  • Skills: Advanced interpersonal skills, including the ability to relationship-build with individuals at all levels of an organization.
  • Communication: Excellent written and oral communication, including developing and presenting outreach strategies, participating in public affairs, and public speaking.
  • Partner Recruitment: Proven success with partner/client recruitment, onboarding, and support.
What We Offer
  • Remote Work: Remote first workplace.
  • Benefits: Meeting Free Fridays, Collaborative workplace culture, 3 weeks of vacation, 2 week end of year shut down, 8 paid wellness days, 100% employer covered benefits, 4% RRSP matching, Competitive compensation.


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