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Front Desk Coordinator

2 months ago

Vancouver, British Columbia, Canada Dona Lucia Esthetics Salon Incorporated Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Dona Lucia Esthetics Salon Incorporated. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greet and Direct Clients

Welcoming clients and directing them to the appropriate service areas, ensuring a seamless experience.

Provide Information and Support

Offering basic information to clients and the public, and providing assistance as needed.

Process Client Information

Obtaining and processing necessary information to provide excellent customer service.

Record and Relay Information

Accurately recording and relaying important information to clients and staff.

Schedule Appointments

Scheduling and confirming appointments in a timely and efficient manner.

Answer Phone Calls and Messages

Answering phone calls and relaying messages to clients and staff.

Provide Customer Service

Providing exceptional customer service to clients and the public.

Requirements
  • Education

Secondary (high) school graduation certificate.

Work Setting

Spa environment.

Experience

7 months to less than 1 year of experience in a similar role.

Language

Fluency in English.

Work Hours

30 to 40 hours per week.