Franchise Operations Performance Manager

1 month ago


Montreal, Quebec, Canada Restaurant Brands International Inc Full time
Position: Franchise Performance Manager

We are seeking a dedicated Franchise Performance Manager to enhance the operational efficiency and profitability of our franchise network. This role is pivotal in collaborating with franchise owners and their teams to elevate performance across various business dimensions while ensuring compliance with established operational standards.

Key Responsibilities:
  • Offer strategic business insights and support to franchise owners and managers regarding financial performance, operational excellence, team dynamics, customer satisfaction, and brand loyalty.
  • Evaluate operational metrics and compliance reports, working closely with stakeholders to devise effective solutions.
  • Assess financial, commercial, and operational outcomes, pinpointing areas for enhancement and collaborating with franchisees to implement actionable strategies.
  • Conduct periodic financial assessments with franchise owners and managers.
  • Facilitate the successful rollout of new initiatives aimed at driving sales growth.
  • Serve as a representative of the Tim Hortons brand, embodying its values and standards.
Qualifications:
  • A minimum of 3 years of experience in operational management with a focus on profit and loss, ideally within a rapidly expanding consumer or retail environment.
  • A degree in Business Administration or a related discipline.
  • Strong financial acumen and business insight.
  • Proven ability to build effective relationships and collaborate with diverse teams.
  • Analytical mindset with problem-solving capabilities.
  • Excellent communication skills, both verbal and written.
  • Flexibility to travel and work varied hours, including evenings and weekends.
  • A valid driver's license with a clean driving record.

Restaurant Brands International and its affiliates are committed to equal employment opportunities and do not discriminate based on any protected characteristic. Accommodations are available for candidates with disabilities upon request.



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