Administrative Support Specialist

1 week ago

Grande Prairie, Canada Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection Full time
Job Title: Administrator/Receptionist

At Emco Corporation, we are seeking a highly organized and detail-oriented Administrator/Receptionist to join our team. As a key member of our Profit Centre, you will be responsible for providing exceptional customer service, handling incoming calls and mail, and managing various administrative tasks.

Key Responsibilities:
  • Provide accurate and timely invoicing of customer shipments daily
  • Assist in servicing customers, including answering phones and responding to inquiries
  • Filing of packing slips, pickers, and reconciled reports
  • Reconcile daily cash transactions payments, prepare the bank deposit, and submit deposit paperwork for the National Support Centre
  • Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
  • Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds the customers' expectations and benefits of the Profit Centre
  • Enter customer credit notes and vendor debits in the system
  • Reconcile petty cash and cash sheets daily
  • Update information into PeopleSoft
  • Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
  • Support all Profit Centre activities as part of the Profit Centre Team
  • Perform other tasks as requested by the Profit Centre Manager
Requirements:
  • Grade 12 diploma or equivalent; College and/or University degree an asset
  • A minimum of 1 year of experience with customer service, accounts payable, accounts receivable, or similar role
  • Knowledge of basic accounts receivable/payable bookkeeping practices and terms
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • High level of accuracy and an attention to detail
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to prioritize work projects and multitask
  • Able to learn and operate the applicable software system used to process orders
  • Intermediate math skills
Preferred Skills:
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
About Emco Corporation:

Emco Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way.

We offer a fun, fast-paced, and dynamic workplace where you will have the opportunity to continually develop your skills through ongoing training, be innovative, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

We are an equal opportunity employer and are committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

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