Service Coordinator
4 weeks ago
At SMS Equipment Inc., we are seeking a highly organized and detail-oriented Service Coordinator to join our team. The successful candidate will be responsible for coordinating department activities to meet corporate objectives, ensuring compliance with collective agreements, company policies, and human resources policies.
Key Responsibilities:- Fluide Life Report Analysis: Conduct thorough analysis of Fluide Life reports to identify areas for improvement and optimize departmental activities.
- Chart and Report Preparation: Assist the supervisor in preparing charts and reports to schedule maintenance and recall campaigns, ensuring timely and effective execution.
- Preventive Maintenance Scheduling: Maintain an up-to-date preventive maintenance schedule for service trucks, ensuring optimal equipment performance and minimizing downtime.
- Annual Equipment Inspections: Plan and file all annual equipment inspections and certifications related to the service department, ensuring compliance with regulatory requirements.
- Inspection and Maintenance Records: Review inspection and maintenance records to make estimates and provide information to the supervisor, supporting informed decision-making.
- Administrative Support: Provide administrative support for invoicing, ensuring accurate and timely processing of financial transactions.
- Supervisor Support: Replace the supervisor as needed, ensuring seamless continuity of departmental activities.
- Quotations and Estimates: Prepare quotations for departmental and representative needs, providing accurate and competitive pricing.
- OHS Objectives: Support the department in achieving Occupational Health and Safety (OHS) objectives, promoting a safe and healthy work environment.
- Education: DEP or DEC in mechanics is an asset.
- Experience: Minimum 1 year experience in management and work planning, as well as minimum 1 year experience in mechanical engineering.
- Skills: Knowledge of Microsoft Office and ability to use specialized software, bilingualism (French and English), excellent customer service skills, team spirit, and leadership.
- Experience in a Unionized Environment: Experience in a unionized environment is an asset.
At SMS Equipment Inc., safety is one of our core values, and we prioritize the well-being of our employees. Our ideal candidate is intrinsically motivated and committed to making safe choices when completing tasks.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
SMS Equipment Inc. offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, we provide opportunities to represent world-class quality in our product offerings and customer service. Some benefits of working with us include competitive wages, comprehensive group benefits, and RRSP matching.
We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.
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