Clinical Risk Management Supervisor
4 weeks ago
Salary
The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr.Position Overview
We are seeking a Clinical Risk Management Supervisor with Vancouver Coastal Health (VCH)
Reporting to the Director of Risk Management, this role is pivotal in steering the management of clinical operational risks. The Clinical Risk Management Supervisor will take a proactive approach in collaboration with organizational leadership, overseeing critical incidents and high-risk events while conducting thorough reviews for the organization. This position is essential in developing and enforcing departmental and organizational policies that enhance patient care and ensure employee safety. The role also involves direct engagement with external legal representatives concerning claims and potential liabilities.
Key Responsibilities:
Lead and support senior management, medical professionals, and staff in the application of risk management strategies to identify, analyze, and mitigate risks effectively. Provide critical insights into the planning and coordination of risk assessment initiatives, contributing to regional projects including policy development and decision-making tools. Offer guidance to the Patient Care Quality Office regarding escalated complaints that may increase risk exposure for VCH. Facilitate the Critical Incident Review process, guiding clinical and operational leaders through chart evaluations, staff interviews, and identifying findings and recommendations while ensuring a comprehensive systems approach is applied. Serve as a subject matter expert, providing consultative support to organizational committees and operational groups. Consult with program leaders on complex clinical situations that involve litigation and organizational risk. Represent VCH in interactions with external legal counsel and insurers regarding complex claims involving patients or the organization. Support frontline staff during legal preparations and interactions with media. Collaborate with external partners and agencies to navigate complex client situations across the healthcare system. Assist in the creation of clinical risk registers, analyzing risk severity to support strategic departmental and organizational planning. Develop effective systems and methods for managing administrative and operational risks, ensuring consistent application of quality improvement strategies across the health authority. Conduct investigations into claims, prepare risk assessments, and consult with legal counsel while monitoring external legal expenses. Support senior leadership and the Director of Risk Management in investigating critical incidents and coroner issues. Facilitate training and education on risk management topics, including risk assessments and disclosure protocols. Supervise administrative staff, fostering a respectful and motivating environment for professional growth. Adhere to health and safety protocols, promptly reporting unsafe conditions. Perform additional related duties as required.This role aligns with VCH's commitment to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity, Inclusion, and Planetary Health.
Qualifications
Education & Experience
A Master's Degree in a Clinical Health Care field, Health Care Administration, Juris Doctor Degree, or a related discipline. Five (5) to seven (7) years of relevant experience in progressive leadership roles focused on organizational risk and critical incident management, or an equivalent combination of education and experience. Registration with the relevant professional association is preferred.Knowledge & Skills
Proven ability to coordinate strategies and processes to minimize organizational risk through effective claims management and collaboration. Strong analytical skills to assess and support risk management activities and implement quality improvement strategies. Experience conducting timely risk assessments and consulting with leadership on risk issues. Excellent judgment and communication skills to convey sensitive information and negotiate with various stakeholders. Ability to build and maintain strong relationships with internal and external partners, promoting diversity and inclusion. Commitment to recognizing and supporting diversity in all engagement stages. Physical capability to fulfill the duties of the position.Why Work with Vancouver Coastal Health (VCH):
VCH is a leader in medical care, research, and education, serving over one million residents in British Columbia. We prioritize innovative thinking, smart risk-taking, and a commitment to achieving the best outcomes for our patients and communities.
• Comprehensive health benefits, including MSP, extended health, dental, and a municipal pension plan.
• Opportunities for career growth through employer-sponsored training and leadership development.
• Wellness programs, including counseling and innovative support services for employees and their families.
• Recognition programs to honor staff contributions.
• Access to exclusive discounts for VCH employees.
VCH values equity, diversity, and inclusion as fundamental to creating a positive workplace and delivering exceptional care. We strive to accommodate unique differences and ensure that all employees have the opportunity to succeed.
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Clinical Risk Management Supervisor
4 weeks ago
Vancouver, British Columbia, Canada Vancouver Coastal Health Full timeSalary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Position Overview We are seeking a Clinical Risk Management Supervisor with Vancouver Coastal Health (VCH) Reporting to the Director of Risk Management, the Clinical Risk Management Supervisor plays a crucial role in leading the management of clinical operational risks....
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Vancouver, British Columbia, Canada Vancouver Coastal Health Full timeSalary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Position Overview We are seeking a Clinical Risk Management Supervisor with Vancouver Coastal Health (VCH) Reporting to the Director of Risk Management, this role is pivotal in steering the management of clinical operational risks. The Clinical Risk Management...
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