Restaurant Host/Hostess at MARCUS
3 weeks ago
Become a valued member of the prestigious Four Seasons Hotel Montreal as a Host/Hostess at MARCUS Restaurant & Lounge (Part-time).
Position Overview:
The Host/Hostess is essential in delivering an exceptional dining experience for our guests. This role involves welcoming and seating patrons, overseeing reservations, and ensuring the seamless operation of the dining area and bar. As a key team member, the Host/Hostess should possess a thorough understanding of the menu offerings, ingredients, and daily specials. This position demands adaptability, outstanding customer service abilities, and the capacity to thrive in a dynamic environment.
Key Responsibilities:
- Welcome and seat guests, manage reservations, and address inquiries with professionalism
- Ensure organization and efficiency within the restaurant and bar areas
- Build rapport with returning guests and deliver personalized service
- Work collaboratively with other departments to enhance the overall guest experience
- Promptly report any issues or unusual occurrences to the supervisor
Required Qualifications:
- Availability for a flexible schedule, including weekends and holidays
- Excellent customer service skills and meticulous attention to detail
- Proficiency in both English and French (written and spoken)
- Previous experience in a high-end dining establishment or bar is advantageous
- Familiarity with Open Table and MS Office is preferred
Benefits Offered:
- Discounts at MARCUS Restaurant and our 5-Star Spa
- Employee recognition events and celebrations
- Complimentary meals during shifts
- Opportunities for training, development, and career advancement
- Employee Travel Program for global experiences
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