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host mama c

3 months ago


Montreal, Quebec, Canada Corner Collection Full time

Dive into the enchanting atmosphere of the Aegean coast at Mama C, the new project by Corner Collection. Located in Old Montreal, within the renowned Hôtel Nelligan, the restaurant will open its doors in the summer of 2024. At Mama C, our contemporary Greek cuisine blends tradition and innovation, offering an exceptional gastronomic experience with sunny flavors and an exclusive selection of Greek wines.

We are looking for a passionate Host/Hostess to join our dynamic team. As a Host/Hostess, your main responsibility is to create a welcoming atmosphere from the moment our guests arrive. You will play an essential role as a conductor in the dining room, efficiently managing reservations on OpenTable and working closely with the maître d'hôtel. Your ability to organize the flow of guests, provide accurate information, and meet specific needs will ensure a smooth and memorable dining experience for each of our guests.

YOUR ROLE IS CRUCIAL

  • Warmly and distinctively welcome our guests.
  • Assign tables according to the seating plan.
  • Escort guests to their tables and adjust the number of settings if necessary.
  • Professionally and meticulously manage reservations and calls for our restaurants and terraces.
  • Manage the state of menus and ensure an adequate quantity.
  • Ensure impeccable service in compliance with the brand's high standards.
  • Support the dining room team when necessary during service.
  • Maintain the cleanliness of your work area, restrooms, and dining room.
  • Work as a team and communicate positively with other Corner team members.
  • Maintain a professional appearance at all times and welcome and interact with our guests to ensure they feel welcomed and valued.
  • Know the offers and schedules provided by the hotel to give complete information to clients.
  • Of course, this list is not exhaustive; we expect versatility from you

WHAT WE OFFER YOU

  • The unique opportunity to work in one of Montreal's most reputable establishments, recognized locally and globally.
  • A trendy and upscale environment just steps from a metro station in the heart of Old Montreal.
  • A competitive salary and rewards aimed at recognizing exceptional performance and positive behaviors that reflect our purpose and values.
  • Access to a meal program.
  • An environment where work-life balance is encouraged.
  • Exceptional discounts at all Corner Collection establishments for you and your loved ones.
  • Numerous opportunities to progress and reach your full potential – we are expanding and want passionate and motivated people to grow with us.
  • Discounts on the STM monthly Opus card.
  • A group insurance program and collective RRSP with employer contribution for full-time Corner team members.
  • A recognition program, festive events, and team-building activities.

WE NEED YOU IF

  • You have a minimum of one year of experience in a restaurant establishment or as a receptionist or host/hostess.
  • You know how a point of sale system (POS system) and OpenTable work, a plus.
  • You have the energy, endurance, and availability for this demanding role, with flexible hours including evenings, weekends, and holidays.
  • You are bilingual French/English, able to communicate effectively with an international clientele and write emails in both languages to meet guests' needs.
  • You maintain exemplary service standards at all times.
  • You are passionate, friendly, and professional, with a positive attitude and contagious enthusiasm.
  • You embody a culture focused on excellence, accountability, and collaboration.
  • You are disciplined and process-oriented, able to work calmly in all situations.
  • You create a welcoming environment for our guests, colleagues, and the community.
  • You are committed to offering personalized and memorable service that builds guest loyalty.