Retail Store Manager

1 week ago

Chatham, Canada 2770603 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 2770603 Ontario Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, including sales data, customer feedback, and employee performance.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to analyze sales data and customer feedback
    • Strong problem-solving and decision-making skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Free Parking
  • Permanent Employment
  • English Language
  • 35 Hours per Week

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