Administrative Coordinator, Sales

2 weeks ago

NiagaraontheLake, Ontario, Canada Medavie Blue Cross Full time

About the Role:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our Sales team at Medavie Blue Cross. As an Administrative Assistant, you will play a key role in supporting our external advisors, internal departments, and Account Managers in providing accurate information and resolving issues related to inquiries, pending business, and individual health and travel products.

Key Responsibilities:

  • Administrative Support: Provide administrative support for new applications and existing client files, including handling requests for processing and ensuring accurate and up-to-date client information.
  • Product Promotional Materials: Assist in the preparation and revision of product promotional materials, ensuring that client information is accurate and up-to-date.
  • Sales Support: Support Account Executives in sales efforts and correspondence, recognizing account issues that require attention and identifying potential selling opportunities for respective advisors.
  • Database and Reporting: Support the development of databases and reports by sharing information and knowledge.
  • Team Support: Cross-train and provide backup support to other team members as needed.
  • Project Initiatives: Support team project initiatives where required.

Requirements:

  • Communication Skills: Excellent communication skills, both written and verbal, with the ability to communicate clearly and concisely.
  • Problem-Solving: Strong problem-solving skills, with the ability to identify and resolve issues quickly and efficiently.
  • Technical Skills: Proficiency in multiple software applications, with the ability to multitask and navigate between applications simultaneously.
  • Education and Experience: Post-secondary education or relevant experience, with 1-3 years of experience in a support or customer-driven position or previous experience working in the insurance industry.
  • Language Skills: Bilingualism (French and English) is considered an asset.

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