Retail Sales Team Leader

3 weeks ago


NiagaraontheLake, Ontario, Canada 1736177 ONTARIO INC. Full time
Position Overview

We are seeking a dedicated Sales Supervisor to oversee our retail operations at 1736177 ONTARIO INC. This role is essential in ensuring our sales team meets their targets while providing exceptional customer service.

Key Responsibilities
  • Staff Management: Assign duties to sales personnel and supervise their performance.
  • Recruitment and Training: Hire new staff and facilitate their training to ensure they are well-equipped for their roles.
  • Inventory Management: Order and manage merchandise effectively to maintain stock levels.
  • Returns Processing: Authorize and manage the return of merchandise as necessary.
  • Sales Performance: Actively sell merchandise and engage with customers to enhance their shopping experience.
  • Reporting: Prepare detailed reports on sales metrics, merchandising strategies, and personnel performance.
  • Issue Resolution: Address and resolve any issues that arise, including customer inquiries, complaints, and supply shortages.
  • Team Coordination: Supervise and coordinate the activities of the sales team to ensure smooth operations.
Qualifications
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a supervisory role is considered an asset.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: Full-time position, requiring 40 hours per week.

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