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Sales Team Leader

3 months ago

NiagaraontheLake, Ontario, Canada 1736177 ONTARIO INC. Full time
Position Overview

The Sales Operations Supervisor is responsible for overseeing the sales team and ensuring efficient operations within the retail environment. This role involves managing staff, coordinating activities, and driving sales performance.

Key Responsibilities
  • Staff Management: Assign tasks to sales personnel and supervise their daily activities.
  • Recruitment and Training: Hire new team members and facilitate their training to enhance their skills.
  • Inventory Management: Order and manage merchandise to maintain optimal stock levels.
  • Returns Authorization: Approve the return of merchandise as necessary.
  • Sales Execution: Actively engage in selling merchandise to customers.
  • Reporting: Prepare detailed reports on sales performance, inventory management, and staffing issues.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply challenges.
  • Team Coordination: Supervise and coordinate the activities of sales staff to ensure a cohesive work environment.
Qualifications
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a similar role is considered an asset.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: 40 hours per week.