Fraud Investigation Specialist

3 weeks ago

Vancouver, British Columbia, Canada Intact Financial Full time $70,200 - $105,400

Join Our Team as a Fraud Investigation Specialist

At Intact Financial, our mission is to support individuals, businesses, and communities to thrive during both prosperous and challenging times. By becoming part of our team, you will engage with a dedicated group of professionals who share this vision.

Why Work With Us?

We believe in empowering our employees to learn and develop while being appreciated for their unique contributions. Our commitment to diversity enhances our workplace culture. With a hybrid work model, you will enjoy the flexibility of remote work while also benefiting from valuable in-person interactions.

Your Role:

As a Fraud Investigation Specialist within our Investigative Services team in Western Canada, your primary responsibility will be to assess investigative leads related to Auto and Property insurance claims.

  • Analyze and identify indicators of fraud in insurance claims by gathering and evaluating relevant information to determine the necessity for further investigation.
  • Conduct preliminary evaluations of claim leads across various business lines (auto and property) by collecting and scrutinizing claims data, providing actionable recommendations to adjusters and management.
  • Utilize advanced fraud analytics tools to assess leads and ascertain the reliability of the information.
  • Engage in project management by collaborating with members of the Investigative Services and other Claims departments to achieve project objectives.
  • Maintain effective communication with stakeholders (both internal and external) to make informed decisions and provide constructive feedback on leads and projects.
  • Work with stakeholders to enhance fraud detection strategies, financial oversight, and support business initiatives.
  • Innovate investigative methodologies and contribute to artificial intelligence projects related to claims across all business lines.
  • Educate market staff on fraud awareness and prevention.

Qualifications:

  • Experience in claims management within auto, accident benefits, property, or casualty sectors is advantageous.
  • Strong analytical skills and innovative thinking capabilities.
  • Proficiency in identifying fraud indicators and developing investigative strategies.
  • Familiarity with artificial intelligence applications and their practical uses.
  • Experience in investigation within the insurance or financial sectors is a plus.
  • No prior Canadian work experience is necessary.

What We Offer:

  • A competitive benefits package, including a flexible pension plan and access to virtual healthcare.
  • Flexible working arrangements to support work-life balance.
  • An annual wellness account promoting a healthy lifestyle.
  • A dynamic learning environment with diverse educational resources and programs.
  • Employee-led networks that foster inclusivity, inspiration, and professional development.
  • Supportive leadership and colleagues dedicated to your growth.
  • A Community Impact program that encourages unique contributions to your community.

At Intact Financial, we are committed to creating an inclusive and accessible workplace where every individual feels valued, respected, and heard.

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