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Claims Fraud Assessment Expert
3 months ago
Join Our Team
At Intact Financial, our employees are central to our mission: to support individuals, businesses, and communities in thriving during prosperous times and demonstrating resilience during challenges. By becoming part of our team, you will contribute to this mission alongside a dedicated group of professionals.
We encourage personal and professional growth while valuing individuality—here, diversity is a key asset. We are committed to providing you with the resources, opportunities, and flexibility necessary to achieve your aspirations. This is our promise to you.
Our hybrid work model strikes a balance between remote work and meaningful in-person collaboration.
About the Position
We are seeking a Fraud Triage Specialist to enhance our Investigative Services team in Western Canada.
Key Responsibilities:
- Detect indicators of fraud in insurance claims by gathering and evaluating information to ascertain if further investigation is warranted.
- Perform initial assessments of claim leads across various sectors (auto and property) by collecting and analyzing claims data, offering recommendations to adjusters and management for further inquiry.
- Employ fraud analytics tools to assess leads and evaluate the reliability of information.
- Engage in and/or oversee project initiatives, collaborating with members of the Investigative Services and other Claims departments to achieve project objectives.
- Communicate promptly and respectfully with stakeholders (both internal and external) when making decisions or providing feedback on leads, tips, and projects.
- Consult with internal and external parties to enhance fraud detection strategies, financial tracking, and support business initiatives.
- Innovate investigative approaches and support artificial intelligence initiatives related to claims across all business lines.
- Educate and liaise with market staff regarding fraud awareness.
- Experience in claims related to auto, accident benefits, property, or casualty is advantageous.
- Familiarity with provincial regulations governing auto insurance.
- Strong analytical and decision-making capabilities.
- Excellent communication and time management skills.
- Proficient written and verbal communication abilities.
- A positive and proactive attitude.
- Robust data analysis and creative problem-solving skills.
- Ability to recognize fraud indicators and develop innovative investigation strategies.
- Knowledge of artificial intelligence applications and initiatives.
- Experience in investigation within the insurance and/or financial sectors is a plus.
- No prior Canadian work experience is necessary; however, eligibility to work in Canada is required.
Salary for the successful candidate will typically range between $70,000 and $105,400, considering various factors such as experience, qualifications, expected contributions to the role, location, and internal equity.
What We Offer
Being part of our team means you will be empowered to excel every day. Here’s what you can expect as a permanent member of our organization:
- A financial rewards program that acknowledges your achievements.
- An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flexible pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- Opportunity to purchase up to 5 additional days off per year.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to resources and tools supporting physical and mental well-being, fostering connections with colleagues.
- A dynamic learning environment featuring interactive online content and inspiring programs.
- Inclusive employee-led networks aimed at educating, inspiring, and providing development opportunities.
- Supportive leaders and colleagues who will encourage your growth.
- A Community Impact program, reflecting our commitment to making a difference in the communities we serve.
We are an equal opportunity employer. At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If you require specific adjustments to make the recruitment process more accessible, please inform us when we reach out about a job opportunity. We will work with you to accommodate your needs.