Loss Prevention Security Specialist

2 months ago

Vancouver, British Columbia, Canada TJX Canada Full time
About the Role

We are seeking a highly skilled and motivated Loss Prevention Security Specialist to join our team at TJX Canada. As a key member of our Loss Prevention department, you will play a critical role in protecting our stores and assets from theft and fraud.

Key Responsibilities
  • Actively support the store in maintaining a secure and safe environment for customers and employees.
  • Detect and prevent individuals from committing theft and fraud against TJX stores, and facilitate their civil and criminal prosecution as needed.
  • Respond to alarm signals and provide exceptional customer service.
  • Acknowledge and greet customers in a friendly and professional manner.
  • Access CCTV equipment to monitor store activity and identify potential security risks.
  • Assist and support Store Investigators during suspect apprehensions and investigations.
  • Utilize CCTV equipment and floor walking to surveil store activity and identify potential security threats.
  • Work closely with Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external loss from repeat offenders and/or organized groups.
  • Report alert signals and support Regional Internal Investigators on internal dishonesty investigations.
  • Report issues and support Supply-chain Investigators regarding possible losses related to the supply chain.
  • Work alongside Loss Prevention Remote Investigators to identify, report, and file external incidents with law enforcement.
  • Support District Loss Prevention Managers by reporting possible shrink opportunities within their stores.
  • Work with and report directly to a Store Investigation's Supervisor, from within the Loss Prevention department.
What We Offer
  • A competitive salary range of $35,960 - $50,342.
  • A comprehensive benefits package, including health, dental, and vision coverage, as well as a healthcare spending account.
  • Three weeks' vacation, with the option to purchase additional time through our Vacation Trade Program.
  • Possibility of overtime and flexible scheduling to meet the needs of the business.
  • Provincial security licensing training and annual fee reimbursement.
  • Career growth opportunities within the company.
  • Company-provided equipment, including a cell phone, laptop, and other tools.
  • Tuition reimbursement to support career progression, up to $5,000 annually for eligible studies.
  • Associate discount for yourself and eligible family members at all TJX Canada locations, as well as double discount events throughout the year.
  • Associate and Family Assistant Program to support healthy living.
  • A variety of internal health and well-being resources.
Requirements
  • Minimum High School diploma or equivalency.
  • Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are welcomed.
  • Valid driver's license preferred, with access to a vehicle and a good driving record.
About TJX Canada

TJX Canada is an equal opportunity employer committed to the inclusion and accommodation of all individuals. We are a diverse and close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls), and Office locations. We strive to create a great work-life balance and offer a range of benefits and opportunities for career growth and development.

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