Transportation Operations Manager

4 days ago

Caledon, Ontario, Canada First Student Full time
Job Summary

At First Student, we are a leading provider of student transportation services, committed to safety and customer satisfaction. We are seeking an experienced Assistant Transportation Manager to join our team.

Key Responsibilities
  • Assist the Contractual Manager in supervising daily operations, monitoring performance, and identifying safety issues.
  • Interface with drivers regarding concerns and performance issues.
  • Investigate client complaints and coordinate resolutions.
  • Ensure achievement of on-time performance goals.
  • Monitor driver safety and make Injury Prevention (IP) contacts with drivers to identify and resolve safety issues.
  • Assist Contractual Manager with review and resolution of union grievances.
  • Ensure dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes.
  • Audit and correct athletic trip invoices based on company guidelines.
Requirements
  • High school diploma or equivalent.
  • 3-5 years experience in transportation.
  • 2-3 years supervisory experience.
  • Computer literacy skills with Microsoft Word, Excel, and Outlook.
  • Familiar with basic vehicle mechanic processes and maintenance.
  • Ability to effectively prioritize tasks and manage time effectively.
  • Work extended hours regularly, including weekends.
  • Possess working vehicle to travel within service area as needed.
What We Offer
  • Tremendous career advancement opportunities due to a strong presence across North America.
  • Positive and rewarding work environment.

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