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Transportation Operations Coordinator

3 months ago

Caledon, Ontario, Canada First Student Shared Services Full time

Dispatcher

At First Student Shared Services, we pride ourselves on being the leading provider of school transportation solutions across North America, with a legacy of over a hundred years in delivering safe and dependable services. Our operations span 39 states and 8 Canadian provinces, catering to the transportation needs of approximately five million students each day.

As a Dispatcher, you will be instrumental in guaranteeing the punctuality of transportation routes, mentoring drivers and monitors, and managing communications with our clients. We foster a supportive work atmosphere and provide avenues for professional growth.

Key Responsibilities:
  • Manage all transportation routes and bus scheduling
  • Provide guidance and support to drivers and monitors
  • Handle significant phone and radio communications
  • Resolve scheduling issues and driver concerns
  • Engage with major contracted clients
  • Assist in overseeing daily operational activities
Qualifications:
  • 3-5 years of relevant experience
  • High school diploma or equivalent qualification
  • Fundamental understanding of radio dispatch systems
  • Strong communication abilities
  • Capability to operate under tight deadlines
  • Proficient in computer usage
  • Compliance with DOT drug testing regulations

We are dedicated to safety, exceptional customer service, and fostering diversity within our workforce. Our commitment extends to maintaining a drug-free environment and nurturing a culture of support for all employees.