Group Benefits Specialist
6 days ago
Job Overview
Life Benefits Inc, a People Corporation company, is a Group Insurance and Pension Broker servicing Indigenous employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employees.
Key Responsibilities
- Manage an assigned block of group insurance/pension clients, including conducting employee meetings, plan administrator training, and providing information in response to inquiries about products and services.
- Act as the liaison between the client, the insurance company, and our office, consistently delivering an exceptional client experience.
- Utilize top-notch organizational skills to ensure timely collection and processing of paperwork.
- Initiate and/or implement solutions as needed to ensure an excellent standard of service and a high level of client satisfaction is maintained.
- Meet new clients and build trusting relationships, requiring some travel (including overnight trips) with a driver's license and a reliable, late-model vehicle.
Requirements
- Background in group insurance, pension, or a related field, with an insurance background being an asset.
- Passion for ensuring a positive client experience.
- Ability to build relationships, enjoy variety, and make community connections.
- Capacity to multi-task, prioritize, and work with deadlines to meet client and internal needs.
- Strong problem-solving and troubleshooting skills.
What We Offer
We are committed to providing an inclusive, accessible environment where all employees and clients feel valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve, and we aim to create an environment where every employee has the opportunity to reach their potential.
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