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Administrative Assistant

2 months ago

Belleville, Ontario, Canada Excelsior Logistics Ltd. Full time
Job Summary

Excelsior Logistics Ltd. is seeking an experienced Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our operations team, ensuring the smooth day-to-day functioning of our office.

Key Responsibilities
  • Administrative Support
    • Coordinate the flow of information within the team to ensure seamless communication and collaboration.
    • Direct and control daily operations, ensuring that tasks are completed efficiently and effectively.
    • Direct staff and provide guidance and support to ensure that they are meeting their responsibilities.
    • Evaluate daily operations to identify areas for improvement and implement changes as needed.
    • Motivate staff to achieve their best performance and contribute to the success of the team.
  • Office Management
    • Plan and control budget and expenditures to ensure that our office is running efficiently and effectively.
    • Train staff on new procedures and policies to ensure that they are up-to-date and compliant.
    • Record and prepare minutes of meetings, seminars, and conferences to ensure that important information is documented and shared with the team.
    • Determine and establish office procedures and routines to ensure that our office is running smoothly and efficiently.
  • Customer Service
    • Schedule and confirm appointments to ensure that our clients are satisfied with our service.
    • Manage contracts and agreements to ensure that our business is compliant with all relevant laws and regulations.
    • Answer telephone and relay telephone calls and messages to ensure that our clients are responded to promptly and efficiently.
    • Answer electronic enquiries to ensure that our clients are satisfied with our service.
  • Reporting and Analysis
    • Compile data, statistics, and other information to provide insights and recommendations to senior management.
    • Oversee the preparation of reports to ensure that they are accurate and informative.
    • Advise senior management on administrative matters to ensure that our office is running efficiently and effectively.
  • Employee Relations
    • Respond to employee questions and complaints to ensure that our employees are satisfied with their work environment.
    • Order office supplies and maintain inventory to ensure that our office is well-stocked and equipped.
    • Greet people and direct them to contacts or service areas to ensure that our clients are satisfied with our service.
    Requirements
    • Education
      • Bachelor's degree in a relevant field, such as business administration or management.
    • Experience
      • 7 months to less than 1 year of experience in an administrative role, preferably in a logistics or transportation company.
    • Language
      • Fluent in English, with excellent written and verbal communication skills.
    • Work Environment
      • Ability to work independently and as part of a team.
      • Fast-paced environment with tight deadlines.
      • Attention to detail and ability to multitask.