Retail Store Supervisor

3 weeks ago


CambridgeNarrows, Canada Nan's Country Store Full time
Job Title: Retail Store Supervisor

Nan's Country Store is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Sales Floor Operations: Oversee the daily activities of the sales floor, including merchandise displays, inventory management, and visual merchandising.
  • Drive Sales Growth: Analyze sales data and develop strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Inventory and Stock: Ensure accurate inventory levels, manage stockroom operations, and maintain a clean and organized store environment.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Nan's Country Store is a fast-paced retail environment with tight deadlines and a focus on attention to detail. As a Retail Store Supervisor, you will work in a team environment, collaborating with colleagues to achieve sales targets and provide exceptional customer service.

Personal Suitability:
  • Accurate: Ensure accuracy in all aspects of the job, including sales data, inventory management, and customer interactions.
  • Client Focus: Provide exceptional customer service, ensuring a positive shopping experience.
  • Organized: Maintain a clean and organized store environment, ensuring efficient operations and effective inventory management.
  • Team Player: Collaborate with colleagues to achieve sales targets and provide exceptional customer service.
  • Initiative: Take initiative to identify opportunities for sales growth, improve customer engagement, and enhance the overall shopping experience.


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