Lead Merchandising Coordinator

4 weeks ago

Sudbury, Ontario, Canada Brand Momentum Full time

Job Overview:

The primary responsibility of this position is to ensure exceptional service delivery to our retail locations within the designated territory while managing a team of field representatives. This role involves mentoring and guiding the team to meet both client and organizational performance indicators, with a commitment of 30 hours per week.

Key Responsibilities:

  • Implement client strategies effectively.
  • Supervise a team of field representatives.
  • Conduct recruitment processes, including interviews, job offers, and contract completions for team members.
  • Facilitate training sessions through in-field coaching days, ensuring that 60% of the team receives training each month.
  • Hold weekly reviews with the Regional Manager.
  • Manage daily operations and logistics of the team.
  • Engage in reporting, communication, objective setting, coaching, and motivating team members.
  • Establish strong relationships with clients, team members, and the Regional Manager.
  • Develop expertise in client products, strategies, and market dynamics.
  • Effectively manage multiple projects by prioritizing tasks according to business needs.
  • Ensure quality coaching and retention of team members.
  • Approve bi-weekly payroll for the team.
  • Meet coverage and execution targets as agreed with clients.
  • Coordinate and develop training for new representatives, ensuring a consistent quality of field execution and reporting.
  • Assist with special programs and tasks as required.
  • Minimize vacancies to ensure uninterrupted client coverage.
  • Act as a reliable point of contact for representatives to address project-related inquiries and concerns.

Essential Skills:

Technical Skills:

  • Experience in sales, particularly within consumer-packaged goods and major customer interactions.
  • Proven experience in managing a team of sales or merchandising professionals.
  • Proficient in computer applications, including Outlook and Word.
  • Possession of a valid driver's license and access to a vehicle.
  • Demonstrated passion, creativity, and a proactive approach to coaching and supporting others.
  • Strong customer orientation with an understanding of key business drivers.

Interpersonal Skills:

  • Excellent communication skills, both verbal and written, with strong organizational abilities.
  • High attention to detail and accuracy.
  • Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.
  • Proven skills in sales and territory management.
  • Approachable demeanor with integrity and trustworthiness.
  • Creative and innovative mindset.
  • Results-oriented approach.

Performance Metrics:

1. Achieve 98% coverage.

2. Maintain turnover rates below 10%.

3. Meet client performance indicators.

4. Complete documentation during each coaching session with representatives.

5. Ensure that 60% of the team receives live training each month, alongside field time with the Regional Manager.

About Brand Momentum:

Brand Momentum is a nationally recognized leader in Sales, Marketing, and Retail, headquartered in Toronto. We prioritize authentic and lasting connections across the country. As a three-time recipient of Canada's Top 100 Best Workplaces and one of the fastest-growing companies in Canada, we are dedicated to our core value of "Goodness," which influences every aspect of our operations.

Our Commitment:

  • Enduring Success: We focus not only on achieving success but also on sustaining it. As a market leader in quality and innovation, we cultivate a vibrant culture where both employee and client aspirations can flourish.
  • Delivering on Promises: We are committed to fulfilling our promises to clients and team members alike. Our innovative approach guarantees exceptional value and flexibility, consistently aiming to exceed expectations.
  • Core Values: Our dedication to integrity, respect, empowerment, and enjoyment is integral to our company culture. We strive to create a responsible and adaptable work environment that enables our team members to excel.
  • Sustainability: We emphasize sustainable practices by collaborating with suppliers and clients to mitigate the environmental impact of our initiatives, contributing to a greener future.
  • Diversity and Inclusion: We are committed to fostering a culturally diverse workplace, valuing diverse perspectives and building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.

Our Culture:

At Brand Momentum, "Goodness" is the essence of our operations. We are leaders in quality and innovation, transforming aspirations into reality within a dynamic and enjoyable culture. We are passionate about delivering on our commitments with creativity and flexibility, guided by our core values of integrity, respect, empowerment, commitment, enjoyment, and adaptability.

Brand Momentum is dedicated to providing accommodations for individuals with disabilities. Accommodations are available upon request. We appreciate all applications; however, only candidates selected for further consideration will be contacted.

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