Bilingual Customer Service Representative

2 days ago


Pickering, Ontario, Canada goeasy Ltd. Full time

About goeasy Ltd.

goeasy Ltd. is a publicly-traded company on the TSX with a strong reputation for providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company offers a wide variety of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.

Job Summary

We are seeking a Bilingual Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing excellent customer experience by promptly responding to customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities

  • Handle customer complaints and provide solutions to ensure customer satisfaction.
  • Strive to achieve first call resolution for best customer experience.
  • Learn to identify customer needs and recommend appropriate products or services.
  • Complete account modifications and process requests related to payments and credits.
  • Provide feedback to other departments to improve sales, marketing, and business processes.
  • Learn about our products and services to answer customer questions.

Requirements

  • Good communication skills in English and French.
  • Customer service experience is an asset.
  • Empathetic, compassionate, and operate with integrity.
  • Ability to multitask, adapt to change, and work independently.
  • Excellent written and oral communication skills.
  • Proficient with Microsoft Office software and strong keyboarding skills.
  • Ability to work full-time in our office.

Operational Hours

Monday to Friday - 8:00 am to 9:00 pm, Saturday 9:00 am to 5:00 pm.

About Us

We are committed to cultivating a work culture that celebrates diversity, inclusion, and equal opportunity employment. We believe that our employees are our greatest asset, and we strive to provide a work environment that is inclusive, respectful, and supportive.



  • Pickering, Ontario, Canada goeasy Full time

    About goeasygoeasy is a publicly-traded company on the TSX with a strong commitment to providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company has achieved over 4000% shareholder return since 2001 and is accredited by the Better Business Bureau.Our BusinessWe offer a wide variety of financial products and...


  • Pickering, Ontario, Canada goeasy Full time

    About goeasygoeasy is a publicly-traded company on the TSX with a strong commitment to providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company has achieved over 4000% shareholder return since 2001 and is accredited by the Better Business Bureau.Our BusinessWe offer a wide variety of financial products and...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    About goeasy Ltd.goeasy Ltd. is a publicly-traded company on the TSX with a strong reputation for providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company offers a wide variety of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    About goeasy Ltd.goeasy Ltd. is a publicly-traded company on the TSX with a strong reputation for providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company offers a wide variety of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    About goeasy Ltd.goeasy Ltd. is a publicly-traded company on the TSX with a strong reputation for providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company offers a wide variety of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Support Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers across Canada.Key ResponsibilitiesCustomer Service: Provide top-notch customer service and ensure...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Support Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers across Canada.Key ResponsibilitiesCustomer Service: Provide top-notch customer service and ensure...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Support Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers across Canada.Key ResponsibilitiesCustomer Service: Provide top-notch customer service and ensure...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Support Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers across Canada.Key ResponsibilitiesCustomer Service: Provide top-notch customer service and ensure...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    About the Role:We are seeking a highly skilled and bilingual professional to join our team as a Bilingual Partner Support Representative. As a key member of our Partner Support team, you will serve as the primary liaison for our valued merchant partners across Canada.Responsibilities:Provide timely and accurate support to merchant partners, ensuring an...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    About the Role:We are seeking a highly skilled and bilingual professional to join our team as a Bilingual Partner Support Representative. As a key member of our Partner Support team, you will serve as the primary liaison for our valued merchant partners across Canada.Responsibilities:Provide timely and accurate support to merchant partners, ensuring an...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and multilingual Bilingual Partner Support Representative to join our team at goeasy. As a key member of our business, you will play a pivotal role in providing exceptional service to our valued merchant partners across Canada.Key ResponsibilitiesDeliver Exceptional Service: Provide timely and accurate support to...


  • Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and multilingual Bilingual Partner Support Representative to join our team at goeasy. As a key member of our business, you will play a pivotal role in providing exceptional service to our valued merchant partners across Canada.Key ResponsibilitiesDeliver Exceptional Service: Provide timely and accurate support to...


  • Pickering, Ontario, Canada Autolux Ltd Rapid City Transport Full time

    Join our team as a Jr. Customer Service Representative at RCTDepartment: Customer Service DepartmentType: Full Time - PermanentAt RCT, we are dedicated to providing exceptional service to those in need. As a Junior Customer Service Representative, you will have the opportunity to make a difference in people's lives and contribute to our inclusive and...


  • Pickering, Ontario, Canada goeasy Full time

    If you are eager to be part of a rapidly expanding organization, goeasy is the ideal choice for you. Recognized as a Great Place to Work and celebrated for our outstanding corporate culture, we are among Canada's Top Employers and a leader in the fintech sector.We are in search of Bilingual Customer Support Representatives who are committed to providing...


  • Pickering, Ontario, Canada goeasy Full time

    If you are seeking to become part of a rapidly expanding organization, goeasy is an excellent choice. We have been recognized as a Great Place to Work, and have received accolades such as Canada's Most Admired Corporate Cultures, GTA's Top 100 Employers, and North America's Most Engaged Workplaces. We are eager to welcome talented individuals to our...


  • Pickering, Ontario, Canada goeasy Full time

    If you are seeking to be part of a rapidly expanding organization, goeasy is the ideal choice. We are proud to be recognized as a Great Place to Work, as well as one of Canada's Most Admired Corporate Cultures, GTA's Top 100 Employers, and among Canada's Top 50 Fintechs. We are on the lookout for talented individuals to enhance our team.We are in search of...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    Overview: At goeasy Ltd., a leader in the Canadian financial services sector, we are seeking dedicated Bilingual Customer Support Representatives to provide outstanding service to our business partners across the nation. Our organization is recognized for its exceptional workplace culture and commitment to employee satisfaction. Key Responsibilities: ...


  • Pickering, Ontario, Canada goeasy Ltd. Full time

    About the Role: At goeasy Ltd., we are proud to be recognized as one of Canada's leading companies, offering a vibrant workplace that has been certified as a Great Place to Work. We are currently seeking Bilingual Customer Support Representatives who are dedicated to providing outstanding service to our partners across the nation. This role is essential...