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Pickering, Ontario, Canada goeasy Ltd. Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Partner Support Representative. In this pivotal role, you will serve as the primary liaison for our valued merchant partners across Canada, providing unparalleled service and support to ensure their success.ResponsibilitiesDeliver timely and accurate...
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Pickering, Ontario, Canada goeasy Ltd. Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Partner Support Representative. In this pivotal role, you will serve as the primary liaison for our valued merchant partners across Canada, providing unparalleled service and support to ensure their success.ResponsibilitiesDeliver timely and accurate...
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Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales experience to our clients.ResponsibilitiesProvide top-notch sales experience to customers through various channels,...
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Bilingual Customer Service Representative
3 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales experience to our clients.ResponsibilitiesProvide top-notch sales experience to customers through various channels,...
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Bilingual Customer Service Representative
1 month ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences in both English and French.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerProvide...
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Bilingual Customer Service Representative
1 month ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences in both English and French.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerProvide...
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Bilingual Customer Service Representative
3 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch sales experience to customers through every...
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Bilingual Customer Service Representative
3 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch sales experience to customers through every...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch sales experience to our customers through every...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch sales experience to our customers through every...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch sales experience to our customers through every...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Sales Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch sales experience to our customers through every...
-
Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Ltd. Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Partner Support Representative. As a key liaison for our valued merchant partners across Canada, you will provide unparalleled service, addressing and resolving a wide array of inquiries and concerns to bolster partner satisfaction and...
-
Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Ltd. Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Partner Support Representative. As a key liaison for our valued merchant partners across Canada, you will provide unparalleled service, addressing and resolving a wide array of inquiries and concerns to bolster partner satisfaction and...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through prompt and effective communication in both English and French.Key ResponsibilitiesRespond to customer inquiries in...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through prompt and effective communication in both English and French.Key ResponsibilitiesRespond to customer inquiries in...
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Bilingual Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through prompt and effective communication in both English and French.Key ResponsibilitiesRespond to customer inquiries in...
Bilingual Customer Service Representative
2 months ago
About goeasy Ltd.
goeasy Ltd. is a publicly-traded company on the TSX with a strong reputation for providing non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. Our company offers a wide variety of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.
Job Summary
We are seeking a Bilingual Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing excellent customer experience by promptly responding to customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities
- Handle customer complaints and provide solutions to ensure customer satisfaction.
- Strive to achieve first call resolution for best customer experience.
- Learn to identify customer needs and recommend appropriate products or services.
- Complete account modifications and process requests related to payments, credits, and other customer inquiries.
- Provide feedback to other departments to improve sales, marketing, and business processes.
- Stay up-to-date on products and services to answer customer questions and provide accurate information.
Requirements
- Good communication skills in English and French.
- Customer service experience is an asset.
- Empathetic and compassionate with a strong sense of integrity.
- Ability to multitask and adapt to a fast-paced environment.
- Excellent written and oral communication skills.
- Proficient in Microsoft Office software and able to learn new software programs.
- Ability to work full-time in our office.
Operational Hours
Monday to Friday - 8:00 am to 9:00 pm, Saturday 9:00 am to 5:00 pm.
About Us
We are committed to providing a work culture that celebrates diversity, inclusion, and equal opportunity employment. We believe that our employees are our greatest asset and strive to create a work environment that allows everyone to fulfill their potential.
Why Join Us
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.