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Administrative Support Specialist
3 months ago
We are seeking a dedicated Receptionist to provide exceptional administrative support at 958456 Alberta Ltd.. This role is crucial in ensuring smooth operations and excellent customer service.
Key Responsibilities- Greeting Visitors: Welcome individuals and guide them to the appropriate contacts or service areas.
- Information Provision: Deliver essential information to clients and the general public.
- Customer Service: Collect and process information necessary for effective customer assistance.
- Communication Management: Operate the switchboard or telephone system efficiently.
- Office Supply Management: Order and maintain office supplies as needed.
- Record Keeping: Maintain accurate work records and logs.
- Appointment Scheduling: Organize and confirm appointments for staff and clients.
- Invoicing: Prepare and send invoices to clients.
- Payment Processing: Receive and issue payments accurately.
- Clerical Duties: Perform filing, sorting, and distribution of mail.
- Telephone Management: Answer calls and relay messages effectively.
- Billing Calculations: Calculate billing charges as required.
- Emergency Services: Provide assistance in emergency situations.
- Accessibility Support: Relay services for individuals with disabilities.
- Education: Secondary (high) school graduation certificate.
- Experience: Willingness to train; prior experience is an asset.
- Strong interpersonal skills.
- Excellent verbal and written communication abilities.
- Highly organized and reliable.
This is a permanent position requiring 30 to 40 hours of work per week, primarily in English.