Restaurant Operations Supervisor
3 weeks ago
As a Food Service Assistant Manager at Osmow's Shawarma, you will play a crucial role in overseeing daily operations and ensuring exceptional customer service in a fast-paced environment.
Key Responsibilities- Financial Management: Balance cash and prepare financial reports, ensuring accuracy in all transactions.
- Performance Evaluation: Conduct regular performance reviews to foster employee development.
- Inventory Control: Organize and maintain stock levels to meet operational needs.
- Health and Safety Compliance: Ensure adherence to health and safety regulations within the establishment.
- Supplier Negotiation: Negotiate terms with suppliers for food and necessary supplies.
- Team Leadership: Lead and instruct team members to achieve operational goals.
- Customer Relations: Address and resolve customer complaints effectively.
- Service Excellence: Provide outstanding customer service to enhance the dining experience.
- Operational Planning: Plan, organize, direct, control, and evaluate daily restaurant operations.
You will be responsible for supervising a team of 5-10 individuals across various operational areas.
Technical SkillsProficiency in the following software is required:
- Electronic cash register
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- Spreadsheet applications
This position is based in an urban setting and requires:
- Own transportation preferred, with public transport options available.
- Ability to thrive in a fast-paced, high-pressure environment.
- Capacity to perform repetitive tasks while maintaining attention to detail.
The ideal candidate will demonstrate:
- Accuracy and reliability
- Client-focused approach
- Strong interpersonal skills
- Excellent verbal and written communication abilities
- Flexibility and organizational skills
- Dependability and teamwork
- Ability to multitask effectively
A minimum of 1 to 2 years of relevant experience is required.
BenefitsWe offer a comprehensive health care plan as part of our employment package.
Employment DetailsThis is a permanent position with working hours ranging from 35 to 40 hours per week.
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