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Registration Coordinator

2 months ago

Concord, Ontario, Canada MicroSpec TIX123 Full time

About MicroSpec Systems Inc.

MicroSpec Systems Inc. is a leading provider of registration and ticketing services, with a diverse portfolio of offerings that cater to events of all sizes. With over 35 years of experience in the North American trade and consumer events industry, we have established ourselves as a pioneering force in event technology.

Job Summary

We are seeking a highly skilled Registration Coordinator to join our team. As a key member of our B2B division, you will be responsible for coordinating the registration process for assigned events, working closely with show managers to ensure seamless execution. This role requires strong communication and project management skills, with a focus on delivering exceptional customer service.

Key Responsibilities

  • Supporting clients from agreement to on-site event
  • Communicating with clients to coordinate event needs with professionalism
  • Setting up online registration suites using proprietary software
  • Coordinating with teams to ensure successful event execution and meet client expectations
  • Proofreading and testing work to ensure accuracy before delivery
  • Preparing shows for on-site execution using provided checklists and software
  • Designing and printing trade show badges using proprietary software
  • Supporting Lead Retrieval services for exhibitors
  • Working on-site at events across North America
  • Monitoring and responding to group email inbox

Requirements

  • Degree or certifications in Project Management or similar
  • Minimum 3 years experience as project coordinator or similar
  • Process-oriented with near-perfect accuracy in attention to detail
  • Comfortable with computer hardware and software
  • Excellent English language skills, both written and verbal
  • Professional customer service skills on the phone, via email, and in person
  • Troubleshooting and quality control mindset - self-checking, self-improving
  • Sufficient home office conditions with a stable internet connection to work efficiently and professionally
  • Comfortable with long work days and occasional evenings/weekends

What We Offer

  • Collaborative and supportive work environment where ideas are valued and encouraged
  • Room for professional growth and advancement as our company expands
  • Annual two weeks paid vacation
  • Reduced work hours in the Summer (Summer hours) at full pay
  • Paid time off between Christmas and New Year's Day
  • Benefit package including medical, dental, family, life, vision, mental health support, etc
  • Matched GRSP
  • Company events and parties
  • Positive workplace culture with a supportive work environment
  • Employee Assistance Programme

How to Apply

If you're a passionate project coordinator ready to take on a dynamic role, please apply now with your salary expectations, cover letter, and resume.

We look forward to hearing from you

Successful candidates will be contacted via email for the next stage of this process.

Job Types: Full-time, Permanent


Pay: $50,000.00-$60,000.00 per year


Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program
  • Work from home

Schedule:

  • Monday to Friday
  • Weekends as needed