Project Manager

4 weeks ago

Concord, Canada AccessSMT Full time

The Project Manager is directly responsible for organizing, directing, evaluating, and executing on projects from start to finish. Incumbents oversee project work and may be required to oversee the team’s work..

**Essential Duties and Responsibilities**

1. Full project life-cycle ownership; successful project delivery includes full implementation from initiation to deployment for several major and minor projects simultaneously, ensuring proactive management of key customer relationships to ensure the business profile is positive, active and aligned with the company brand.

2. Liaise with manufacturing, procurement, and scheduling to obtain technical support, project feasibility clarification, and accurate project details in order to answer, and action incoming customer requests, change orders, and project amendments

3. Liaise with other departments such as procurement, warehouse, and installation to ensure that the correct items are ordered and delivered in a timely, cost effective manner, per customer requirements

4. Provide customer service and troubleshoot customer concerns regarding product issues, scheduling, change orders, and other relevant steps in the project life cycle

5. Maintain and build rapport with existing and new clients; plan and seek new business opportunities through expanding their professional network and actively seeking out opportunities for increasing their customer base

6. Responsible for managing, maintaining, and, where possible, increasing company profitability though advanced industry knowledge, expectations, and other related proactive methods

7. Observe and adhere to all safety policies and identify and report unsafe work practices or conditions

8. Provide an exceptional level of customer service to internal and external stakeholders

**Qualifications**

**Education and/or Experience**
- Diploma in Construction Technology, Architectural Technology, Project Management, or equivalent
- 5+ years Construction Project Coordination Experience
- 5+ years Management and/ or Leadership Experience

**Practical/Technical Skills**
- Attention to details
- Proven understanding of project work and industry requirements
- Proven ability to manage and prioritize workloads

**Computer Skills**

To perform this job successfully, an individual should have knowledge of:

- Computer software including Microsoft Office
- AutoCAD
- ERP systems

**Other Qualifications**
- Outgoing personality, highly organized.
- Professional appearance and presentation.
- Good time management, communication, decision-making and organizational skills.
- Eye for detail and ability to work with tight tolerances

**Certificates, Licenses, Registrations**
- Door and Hardware Institute (DHI) Certificate an Asset
- Architectural Hardware Consultants (AHC) Certificate an Asset
- Project Management Professional (PMP) Certificate an Asset

At AccessSMT we put our people first. We understand that our value of unmatched expertise and professionalism come directly from our dedicated team. We are a passionate group that has fun and cares about one another. The growth of our business depends on our people and so we invest in ensuring they grow with our business through career advancement, educational opportunities and security. Once our people are onboard, we work just as hard to keep them by offering **competitive base salary, rewarding commission, extended medical and dental, Employee and Family Assistance Program, RRSP matching, work flexibility, educational opportunities, career development and much more.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Tuition reimbursement

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have any experience with Doors and Hardware? (Division 8 or 10)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- project management: 2 years (preferred)

Work Location: In person

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