Restaurant Operations Manager

2 days ago


Woodstock, Ontario, Canada Wendy's Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to lead our team at Wendy's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operational Excellence: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
  • Cost Management: Cost products and services to maintain profitability and control expenses.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Customer Service: Provide exceptional customer service, address complaints, and resolve issues promptly.
  • Team Leadership: Supervise a team of 11-15 people, providing guidance, support, and development opportunities.
  • Technology: Utilize electronic cash registers, MS Office, point of sale systems, and spreadsheets to manage daily operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Schedule: 40 hours per week.


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