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Restaurant Operations Manager

2 months ago


Woodstock, Ontario, Canada McDonald's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McDonald's. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are motivated and engaged.

Key Responsibilities
  • Leadership and Management: Provide guidance and support to your team members, ensuring that they have the skills and knowledge needed to deliver excellent customer service and achieve sales targets.
  • Operational Excellence: Ensure that all aspects of restaurant operations are running smoothly, including food preparation, customer service, and inventory management.
  • Customer Service: Foster a positive and welcoming environment for our customers, responding promptly to their needs and concerns.
  • Team Development: Identify and develop the skills and talents of your team members, providing opportunities for growth and advancement.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Health and Safety: Ensure that the restaurant is maintained in a clean and safe environment, adhering to all health and safety regulations.
Requirements
  • Education: College diploma or certificate in a related field.
  • Experience: Previous management experience in the food service industry, preferably in a fast-paced environment.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and a passion for delivering exceptional customer service.
About Us

McDonald's is a global leader in the quick-service restaurant industry, with a commitment to serving high-quality food and providing excellent customer service. We are proud to be a diverse and inclusive workplace, offering opportunities for growth and development to our employees.