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Restaurant Operations Manager

2 months ago

Woodstock, Ontario, Canada TWICE THE DEAL Full time
{"h2": "Job Summary
", "p": "At TWICE THE DEAL, we are seeking a skilled Restaurant Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our restaurant, ensuring exceptional customer service, and maintaining a safe and healthy work environment.
", "ul": [{"li": "Manage restaurant operations, including staff supervision, inventory control, and cash handling."}, {"li": "Develop and implement strategies to improve customer satisfaction and loyalty."}, {"li": "Maintain a clean and safe work environment, adhering to health and safety regulations."}, {"li": "Collaborate with the culinary team to create menus and ensure high-quality food preparation."}, {"li": "Negotiate with clients for catering or use of facilities, ensuring maximum revenue and customer satisfaction."}, {"li": "Address customer complaints or concerns in a professional and courteous manner."}, {"li": "Provide exceptional customer service, ensuring a positive dining experience."}, {"li": "Plan, organize, direct, control, and evaluate daily operations, ensuring efficiency and productivity."}, {"li": "Supervise a team of 5-10 staff members, providing guidance and support as needed."}, {"li": "Maintain accurate records and reports, including cash handling and inventory management."}, {"li": "Stay up-to-date with industry trends and best practices, applying knowledge to improve restaurant operations."}], "h2": "Requirements
", "ul": [{"li": "7 months to less than 1 year of experience in a restaurant management role."}, {"li": "Secondary (high) school graduation certificate."}, {"li": "Excellent communication and interpersonal skills."}, {"li": "Ability to work in a fast-paced environment and under pressure."}, {"li": "Physical stamina to perform tasks that require standing, walking, and lifting."}, {"li": "Attention to detail and ability to maintain accuracy in records and reports."}, {"li": "Dependability, reliability, and flexibility to adapt to changing situations."}, {"li": "Excellent oral and written communication skills."}, {"li": "Ability to work in a team environment and provide support to colleagues."}], "h2": "What We Offer
", "ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for professional growth and development."}, {"li": "Collaborative and dynamic work environment."}, {"li": "Recognition and rewards for outstanding performance."}, {"li": "Support for newcomers and refugees, including mentorship programs and diversity training."}, {"li": "Support for youths, including mentorship, coaching, and networking opportunities."}, {"li": "Support for Veterans, including mentorship, coaching, and networking opportunities."}, {"li": "Support for Indigenous people, including mentorship, coaching, and cultural competency training."}, {"li": "Support for mature workers, including mentorship, coaching, and awareness training."}, {"li": "Support for visible minorities, including mentorship programs and diversity training."}], "h2": "How to Apply
", "p": "If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]."}