Order Coordinator

2 weeks ago

Markham, Ontario, Canada OCR Canada Full time

Job Summary

The Order Coordinator will be responsible for efficiently processing orders and ensuring timely and accurate execution of all client orders. This individual will work closely with our sales team, as well as external suppliers.

Key Responsibilities

  • Examine, prepare, and issue documents, including client invoices and purchase orders
  • Communicate with the sales team to ensure timely and accurate order processing
  • Assist team members in processing orders
  • Respond to inquiries from staff, suppliers, and clients
  • Assist in coordinating and processing daily billing
  • Confirm receipt of purchase orders and follow up with suppliers for ETA
  • Process order modifications
  • Perform general office tasks, including filing and system maintenance, photocopying, and faxing

Performance Metrics and Responsibilities

  • Accuracy of work
  • Speed of work
  • Client satisfaction

Preferred Qualities

  • Ability to establish priorities and meet deadlines in a fast-paced environment
  • Strong problem-solving skills
  • Attention to detail
  • Strong interpersonal, oral, and written communication skills
  • Experience with Microsoft Office, particularly Excel and Outlook
  • NetSuite experience preferred

Experience

  • Minimum 1-2 years of experience or 3-4 months of work experience as a cooperative education student

Education

  • OSSD diploma required
  • Certificate from a vocational school or professional training or a college diploma in administration, accounting, or computer science required

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