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Order Management Coordinator

3 months ago

Markham, Ontario, Canada OCR Canada Full time

Order Management Coordinator

Job Overview

The individual in this position will concentrate on the efficient handling of orders, ensuring precise and prompt fulfillment for all client requests. Collaboration with our sales department and external vendors will be essential.

Key Responsibilities

  • Review, prepare, and generate documents such as customer invoices and purchase orders
  • Communicate with the sales team to guarantee that orders are processed accurately and without delay
  • Support team members in the order processing tasks
  • Address inquiries from team members, suppliers, and clients
  • Assist in coordinating and managing daily billing activities
  • Confirm receipt acknowledgments of purchase orders and follow up with suppliers regarding estimated delivery times
  • Handle requests for order modifications
  • Perform general office duties including filing, maintaining systems, faxing, and copying

Performance Metrics

  • Accuracy of work
  • Timeliness of work
  • Customer satisfaction levels

Desired Qualifications

  • Capability to prioritize tasks and meet deadlines in a dynamic environment
  • Strong analytical and problem-solving abilities
  • Attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Proficiency in Microsoft Office, particularly Excel and Outlook
  • Experience with NetSuite is an advantage

Experience Requirements

  • A minimum of 1-2 years or 3-4 quarters of experience as a co-op student

Educational Background

  • OSSD high school diploma is mandatory

AND

A certificate from a vocational institution or a community college diploma in administration, accounting, or computer operations is required

Application Instructions

Interested candidates should submit their resume with the job title included in the subject line. Please refrain from sending faxed resumes or making phone inquiries. Only those selected for an interview will be contacted. Agencies are not accepted. Applications that do not adhere to these guidelines will be disqualified.

Compensation will be based on experience. We provide a competitive benefits package that includes medical, dental, and life insurance.