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Residential Support Specialist

3 months ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time

HOURS - Tuesday to Saturday - 2 weeks days, 2 weeks afternoons, 2 weeks overnights


About Us

At Good Shepherd, we are dedicated to fostering hope and enhancing the dignity and self-determination of individuals and families. To learn more about Good Shepherd, please visit our website.


This position is with our Good Shepherd - Women's Services - Dorothy Day


Your Impact

Dorothy Day Place offers low-barrier permanent supportive housing for cis women, trans, and non-binary individuals who have faced chronic homelessness. Our program is designed to create a welcoming and respectful environment for those encountering significant personal and systemic barriers to securing and maintaining housing. We prioritize cultural safety and a Trans/Gender positive space.

  • A strong commitment to the values of responsibility, availability, adaptability, quality, and dignity
  • Collaborate with program participants to create personalized care plans, assist in developing and maintaining safety plans, and promote community integration through participant-driven self-help and special interest initiatives
  • Provide supportive counseling, education, and information regarding trauma, mental health, and harm reduction
  • Engage in complex care planning meetings and case conferences with relevant clinical and community supports, and accompany participants to community-based appointments
  • Ensure a hospitable and dignified environment that supports availability and accessibility
  • Exhibit flexibility in work execution to respond to participant and organizational needs, adapting to a dynamic environment
  • Participate in Good Shepherd's Health and Safety programs, adhering to the Occupational Health and Safety Act and its regulations to minimize risks to clients, staff, and property

Qualifications

  • Completion of post-secondary education in a relevant field
  • A minimum of 2 years' experience in the social service sector
  • Ability to apply feminist, client-directed, anti-oppression, and anti-racism frameworks along with harm reduction principles
  • Understanding of Hamilton's broader Housing and Homelessness serving sector, particularly knowledge of Coordinated Access
  • Essential knowledge, skills, and experience to support a culturally safe and Trans/Gender positive service/residential environment
  • Preferred experience in a residential setting
  • A valid Ontario Driver's License (G2) and capability to operate a company vehicle is an asset
  • Awareness and understanding of issues affecting cis women, trans, and non-binary individuals, including abuse, poverty, homelessness, mental health, and substance use
  • Valid CPR certification (or willingness to obtain certification)
  • Proven ability to work with individuals with diverse and complex health and psycho-social needs
  • Commitment to anti-racist and anti-oppressive practices, aligned with the mission and values of Good Shepherd
  • Fluency in a language other than English is an asset
  • Understanding of workplace health and safety practices and employee responsibilities under current legislation

What We Provide

  • Be part of a compassionate team that supports our local community
  • Opportunities for ongoing education and professional development
  • Staff recognition programs along with access to self-care supports and an Employee/Family Assistance Program (EAP)
  • A positive and encouraging work atmosphere
  • Make a meaningful difference and provide hope
  • Comprehensive Health Benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to create workplaces that reflect and are enriched by the diverse community we serve.

Good Shepherd welcomes and encourages applications from all individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.



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