Reservations Supervisor

6 days ago


Brampton, Ontario, Canada Park Inn by Radisson Brampton Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Park Inn by Radisson Brampton. As a key member of our operations team, you will be responsible for coordinating activities with other departments, establishing work schedules, and performing duties as workers supervised.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure seamless operations
  • Establish and maintain work schedules and procedures to optimize productivity
  • Perform same duties as workers supervised to provide guidance and support
  • Prepare and submit reports to management on a regular basis
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs and provide exceptional customer service
  • Coordinate, assign, and review work to ensure timely completion and high quality
  • Hire and train staff in job duties, safety procedures, and company policies
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a similar role
  • Permanent employment with 35 hours per week
  • Fluency in English
Personal Suitability
  • Accurate and detail-oriented
  • Client-focused and customer-obsessed
  • Dependable and reliable
  • Excellent written communication skills
  • Flexible and adaptable
  • Initiative and problem-solving skills
  • Judgement and decision-making skills
  • Organized and efficient
  • Team player with excellent interpersonal skills


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