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Reservations Supervisor
2 months ago
We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Park Inn by Radisson Brampton. As a key member of our hotel operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.
Key Responsibilities:- Co-ordinate activities with other work units or departments to ensure seamless hotel operations
- Establish and maintain work schedules and procedures to ensure efficient workflow
- Perform same duties as workers supervised to provide guidance and support
- Prepare and submit reports to management on a regular basis
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs and provide exceptional customer service
- Co-ordinate, assign, and review work to ensure tasks are completed on time and to a high standard
- Hire and train staff in job duties, safety procedures, and company policies
- Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery
- Accurate and detail-oriented with a focus on delivering high-quality results
- Excellent written communication skills with the ability to prepare and submit reports
- Flexibility and adaptability in a fast-paced hotel environment
- Initiative and problem-solving skills to resolve work problems and improve productivity
- Judgement and decision-making skills to make informed decisions
- Organized and able to prioritize tasks to meet deadlines
- Team player with excellent interpersonal skills
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
