Hotel Operations Manager

3 days ago


Prince George, British Columbia, Canada Roblyn Motel Full time
About the Role

We are seeking a highly skilled and experienced Hotel Manager to join our team at Roblyn Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the motel, ensuring that our guests receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management
    • Develop and implement policies and procedures to ensure the smooth operation of the motel
    • Recruit, train, and supervise a team of staff to provide excellent customer service
    • Monitor and control budgets to ensure financial stability
  • Customer Service
    • Ensure that all guests receive a warm and welcoming experience
    • Address customer complaints and concerns in a professional and timely manner
  • Business Development
    • Develop and implement business plans to increase revenue and improve efficiency
    • Negotiate with suppliers to secure the best possible deals
  • Community Involvement
    • Participate in community programs and initiatives that support newcomers, refugees, youth employment, and veterans
Requirements
  • Bachelor's degree in Hospitality, Business, or a related field
  • Minimum 2 years of experience in hotel management or a related field
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and make sound decisions under pressure


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