Hotel Assistant Manager

5 days ago


Prince George, British Columbia, Canada 97 Motor inn Full time
About the Role

We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at 97 Motor Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Recruitment and Staff Management: Recruit, hire, and train staff to meet the hotel's operational needs.
  • Guest Services: Ensure prompt and courteous service to guests, addressing their complaints and concerns in a professional manner.
  • Operations Management: Oversee the maintenance of hotel facilities, negotiate with clients for facility use, and arrange for maintenance activities.
  • Performance Management: Conduct regular performance reviews, set goals, and provide feedback to staff.
  • Financial Management: Manage the hotel's budget, ensuring efficient use of resources and minimizing costs.
  • Team Leadership: Lead and motivate a team of 5-10 staff members, providing guidance and support to ensure excellent service delivery.
  • Technology and Systems: Utilize MS Office, MS Word, MS Excel, and MS Outlook to manage hotel operations, communicate with staff, and analyze data.
Requirements
  • Education: College or CEGEP diploma.
  • Experience: 3 years to less than 5 years of experience in hotel management or a related field.
  • Work Environment: Non-smoking, air-conditioned environment.
  • Work Setting: Hotel, motel, or resort.
  • Budgetary Responsibility: $0 - $100,000.
  • Work Conditions and Physical Capabilities: Work under pressure, attention to detail, and overtime required.
  • Personal Suitability: Client focus, excellent oral communication, team player, and ability to work in a fast-paced environment.


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