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Front Desk Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team at Ace High Barber Shop LTD as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.
Key Responsibilities- Greet and Assist Clients
Welcoming clients and directing them to the relevant service areas, ensuring a warm and professional greeting.
Provide Information and SupportOffering accurate and timely information to clients and the public, addressing their inquiries and concerns in a courteous and efficient manner.
Process Client InformationCollecting and processing necessary information to provide excellent customer service, including taking payments and scheduling appointments.
Manage Office Supplies and SchedulingOrdering office supplies and scheduling appointments, ensuring that our front desk operations run smoothly and efficiently.
Answer Calls and Relay MessagesAnswering telephone calls and relaying messages to the relevant team members, ensuring that all communication is handled promptly and professionally.
Provide Excellent Customer ServiceDelivering exceptional customer service, responding to client needs and concerns, and ensuring that our clients feel valued and supported.
Work Conditions and Physical Capabilities- Work Independently
Working independently with minimal supervision, using your initiative and judgment to make decisions and take actions.
Work Under PressureWorking in a fast-paced environment, managing multiple tasks and priorities, and maintaining a calm and professional demeanor under pressure.
Work Term and HoursWorking a permanent schedule, with 40 hours per week, and being available to work flexible hours as needed.
Language: English
