IT Workforce Enablement Director

7 days ago

Toronto, Ontario, Canada OLG Full time
About the Role

We are seeking a highly skilled and experienced IT Workforce Enablement Director to join our team at OLG. As a key member of our organization, you will play a critical role in driving the success of our IT workforce by developing and implementing strategies and programs to drive overall adoption of new ways of working, cultivating a culture of continuous improvement, and facilitating the implementation of sustainable EIT employee-centric programs in alignment to OLG's culture and People and Culture programs.

Key Responsibilities
  • Workforce Change Management: Plan, execute, and monitor some of EIT's workforce change management efforts, including placing diversity and inclusion as a priority, in collaboration with People and Culture.
  • Culture Evolution: Support the evolution of EIT's culture as a part of the operating model transformation to successfully realize a product-oriented operating model.
  • Resource Management: Manage resource and workforce capabilities for EIT. This includes working with EIT peer leaders to plan and manage resource utilization, productivity, and capacity to meet business demands, including optimizing variable capacity.
  • Performance Reporting: Manage the performance reporting and feedback of workforce enablement and performance optimization initiatives to monitor and improve workforce productivity and employee experience.
  • Stakeholder Collaboration: Collaborate with People and Culture and IT leadership to proactively identify workforce needs and gaps and tailor strategies accordingly.
  • Partnerships and Development: Initiate and manage internal and external partnerships in collaboration with stakeholders across OLG to enhance EIT's workforce. This includes creating diverse learning and development opportunities and recruiting & staffing (permanent/temporary) channels while fostering a culture of collaboration and continuous improvement.
  • Skills and Job Ontologies: Manage a usable and digestible database of skills and job ontologies mapped with EIT employees, facilitating the identification of skills and resources when needed.
  • Technology Career Development: Responsible for the development and on-going maintenance of a well-defined technology career development framework for EIT roles aligned with market needs, business needs, and People and Culture standards and policies.
  • Continuous Improvement: Identify and develop sustainable continuous improvement talent initiatives, allowing employees to build a diverse set of skills and knowledge, in line with the needs outlined in the Technology Strategy.
  • Agile Adoption: Advocate for and drive the adoption of new ways of working, including agile skills and behavioral shifts from a learning and development perspective, in collaboration with Delivery Enablement.
  • Operating Budget: Manage the operating budget for various initiatives led by the department.
Requirements
  • Work Experience: 10+ years of delivery experience in medium to large technology environments, with evidence of increasing collaborations with vendors and senior leadership.
  • Stakeholder Management: 5+ years of experience in stakeholder, change management and communications.
  • Resource Management: Experience in resource management and technology career framework development is preferred.
  • Alternative Sourcing: Experience with alternative sourcing options and efforts to optimize same across IT domains.
  • Agile Methodologies: Previous experience in Scaled Agile or Lean Agile preferred.
  • Team Leadership: Experience leading and mentoring teams across multiple technology domains preferred.
Education
  • Post-Secondary Degree: Post Secondary degree or diploma in computer science, engineering, or a related field.
  • Advanced Certification: Advanced Scrum, Product Management, or Product Owner certification preferred.
  • Agile Knowledge: Strong understanding of Agile Methodologies, values and principles.
  • IT Lifecycle: Strong understanding of the IT lifecycle.
  • Change Management: Change Management Certification and/or Lean Six Sigma certification are considered assets for the role.
  • Collaboration Tools: Experience using collaboration, issue tracking, and agile tools (e.g., Confluence, JIRA, aha).
Critical Skills
  • Communication: Exceptional communication skills with proven ability to explain complex concepts to various audiences inclusive of executives and board members.
  • Influencing and Negotiation: Excellent influencing, negotiation and collaboration skills with both internal and external stakeholder groups with diverse interests.
  • Analytical Thinking: Demonstrated analytical thinking, problem solving, and decision-making skills. Critical thinker with success in developing innovative solutions to business issues.
  • Employee Lifecycle: Deep understanding of the employee and contractor lifecycle.
  • Organizational Change Management: Adept at leveraging organizational change management strategies and practices to successfully motivate, inspire and empower others to adapt to disruptive environments.
  • Team Inspiration: Ability to effectively inspire, motivate and empower team members.
About OLG

OLG is a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. We are amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG's net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

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