Client Services Coordinator

4 weeks ago

Coquitlam, British Columbia, Canada City of Coquitlam Full time

Client Services Coordinator
Auxiliary

About Us

The City of Coquitlam, recognized as one of BC's Top Employers, provides significant career opportunities that contribute positively to the local community.

As the sixth largest city in British Columbia, we serve over 150,000 residents.

Our vibrant municipality is an excellent workplace, continuously evolving through innovative urban planning, inspiring arts and culture initiatives, and advanced transportation systems.

We are committed to managing our resources responsibly and sustainably while fostering a lively, growing regional urban center.

We envision a promising future in Coquitlam that we hope includes you.

About You / What We Are Looking For

The Recreation division is dedicated to delivering innovative recreational and cultural programs and services that promote healthy, active living tailored to our community's needs.

We are looking for candidates who possess outstanding customer service abilities, cash handling experience, and strong problem-solving skills, all of which are crucial for this role.

As a Client Services Coordinator, you will be instrumental in managing admissions, membership sales, program registrations, and processing payments.

Expect to thrive in a dynamic, fast-paced environment with opportunities for personal and professional development. Shifts may vary, including weekdays, weekends, and evenings, so flexibility in scheduling is essential. If you are eager to demonstrate your clerical expertise and excel in a public, customer-focused setting, we look forward to your application.

Minimum Qualifications
A solid understanding of front office operations, along with telephone etiquette, keyboarding/data entry skills, and computer proficiency, is required. Completion of Grade 12, including or supplemented by commercial, typing, and data entry courses, is necessary. A minimum of 3 years of relevant experience, including cashiering, is required, preferably within a recreation department. An equivalent combination of education and experience may also be considered. Customer service experience is essential for this position.

What We Offer:
This CUPE position offers an hourly wage range, plus 12% in lieu of benefits. Compensation is determined based on various factors, including qualifications, knowledge, experience, and skills.

You will have the opportunity to join a rapidly expanding and diverse team committed to supporting the local community and engaging in numerous learning and development opportunities.

We are proud to be an Equal Opportunity Employer, dedicated to enhancing equitable practices in our recruitment and retention processes.

As an organization, we strive to create an inclusive work environment that supports our diverse workforce.

For more information about our commitment to equity, diversity, and inclusion, please visit our website.

If you require additional assistance or accommodations during the application or recruitment process, please reach out to our team for confidential support.

Staff can also provide in-person assistance if needed.

Candidates under consideration may be required to undergo a police information check (with no adverse reports).
We encourage you to sign up for career alerts through our recruitment portal to stay informed about opportunities within our team.

Please apply online through our recruitment portal.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
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