Customer Service Operations Coordinator
4 weeks ago
Exciting career opportunity for a Service Coordinator.
Empowering Your Career Journey
Zanchin Automotive Group, a prominent network of over 35 successful dealerships, is seeking a dedicated and skilled SERVICE COORDINATOR to enhance our operations.
Become part of a well-established organization that has been a community pillar for decades, where your career can flourish in an environment that values integrity, respect, and enthusiasm. We promote a culture that embraces innovation and fosters performance through a positive mindset.
What We Offer...
- Attractive and competitive compensation structure
- Comprehensive Group Benefits Program, including extended medical, dental, vision, and life insurance
- Provision of necessary tools and equipment
- Continuous professional development and training opportunities, led by industry experts
- Potential for career progression within the organization
- Employee discounts on vehicles, travel, gym memberships, mobile plans, and more
Position Overview...
This role is vital to our customer-centric operations, focusing on the scheduling of vehicle service and maintenance appointments. Key responsibilities include:
- Managing customer service and maintenance appointment scheduling through proactive outreach
- Communicating essential vehicle maintenance information to clients
- Confirming and following up on scheduled service appointments
- Addressing initial customer inquiries and concerns
- Opening and closing internal work orders
- Coordinating vehicle preparation for delivery
- Ensuring vehicle inspections are completed prior to customer collection
Candidate Profile...
The ideal candidate will possess a solid background in customer service, including:
- 1 to 2 years of relevant experience in customer service or business development
- A secondary school diploma or equivalent experience
- Strong verbal and written communication skills
- Self-motivated with a commitment to excellence
- Ability to adapt to a dynamic work environment and meet deadlines
- Detail-oriented with strong organizational skills
- Professional demeanor and ability to work independently
- A desire to thrive in a fast-paced setting
- A proven dedication to high-quality work
Why Choose Zanchin Automotive Group?
We are committed to your career growth and development.
As a leader in the automotive industry, we prioritize a people-focused business model.
Your ideas will be valued and encouraged within our entrepreneurial environment.
We offer a competitive compensation and benefits package.
Experience a culture of transparency, communication, and teamwork – we work collaboratively to achieve success.
Explore a fulfilling career with us, where your potential is limitless.
Zanchin Automotive Group is an equal opportunity employer, dedicated to creating an inclusive and accessible workplace where every team member is valued and supported. We welcome applications from all individuals and will provide accommodations as needed throughout the recruitment process.
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